Securus Technologies has released the first portion of the report that highlights the wrongdoings and integrity breaches made by Global Tel Link (GTL). The report provides the public with a unique opportunity to see what went wrong at GTL and to what extent. According to my research, the reports being released by Securus was prepared by the Louisiana Public Service Commission, which then handed it over to the company earlier this year.
I found out from the first report release that when GTL was offering telecommunication services to correctional facilities in Louisiana, the company set their systems to add either 15 or 36 seconds automatically to call duration. This way, the company overcharged taxpayers by at least $1,243,000.
Speaking during the release of the first section of the report, Richard ‘Rick’ Smith highlighted Securus’ commitment to delivering quality services to correctional facilities, inmates, law enforcement agencies and families. The chief executive officer of Securus Technologies believes that delivering quality services and customer satisfaction should always override the need for players in the industry to make huge profits. I think he is right. When clients are satisfied, the players will enjoy good business.
The decision to release the information in small batches over the next six months is also an attempt by Securus Technologies to shame GTL and force them to focus on ethical business practices. I agree with this decision, as the prolonged discussion of the wrongdoings will help GTL and other companies to avoid similar acts in the future. This information was originally reported on Securus Technologies’s website.
About Securus Technologies
Securus engages in the designing and manufacture of prison technology. The Dallas-based Corporation was founded in 1986. With more than 1,000 employees, Securus has regional offices in Atlanta, Georgia as well as Carrollton and Allen in Texas. Over the years, the firm has undertaken and completed various projects. Currently, it has entered into contracts with approximately 2,600 correctional facilities within the United States. In July 2016, Securus announced that had made $600 million worth of investments in acquisitions, patents and technologies in 3 years. This information was originally published on Wikipedia.