I believe that it was a proud moment for the leading provider of criminal and civil justice technology for monitoring, public safety, investigations and corrections, Securus Technologies, to announce that 11 of its field specialists had received a certification that was recognized internationally. According to Securus Technologies Senior Vice President, Operations, Mr. Danny de Hoyos, the training that the 11 field specialists received will help Securus provide the best level of reliability and performance to its corrections customers. Danny continued to add that Securus believed a lot in certifications and considered them to add value to even the most highly trained field agents in the organization.
The field agents received the training from BICSI (Building Industry Consulting Service International). This association supports the information and communication technology (ICT) industry. Members of this association, who are credential holders, have the ability to design, install, manage and maintain ICT projects and I believe this was the reason why Securus Technologies opted for this association to train its field agents. Projects that BISCI members can handle involve wireless-based systems and infrastructure, optical fiber and copper based distribution systems, pathways and spaces.
About Securus Technologies
Securus Technologies has its headquarters in Dallas, Texas. It serves over 1,200,000 inmates and 3,450 law enforcement, correction and public safety agencies across North America. Securus strives to provide its clients with emergency response, incident management, monitoring products and services, public information, investigation, communication, information management, inmate self-service and biometric analysis. Its aim in providing these services is to make the world a better place to live in. In my opinion, Securus strives to connect what matters. To get more insights about Securus Technologies and the solutions it offers visit Wikipedia.
Securus Technologies has released the first portion of the report that highlights the wrongdoings and integrity breaches made by Global Tel Link (GTL). The report provides the public with a unique opportunity to see what went wrong at GTL and to what extent. According to my research, the reports being released by Securus was prepared by the Louisiana Public Service Commission, which then handed it over to the company earlier this year.
I found out from the first report release that when GTL was offering telecommunication services to correctional facilities in Louisiana, the company set their systems to add either 15 or 36 seconds automatically to call duration. This way, the company overcharged taxpayers by at least $1,243,000.
Speaking during the release of the first section of the report, Richard ‘Rick’ Smith highlighted Securus’ commitment to delivering quality services to correctional facilities, inmates, law enforcement agencies and families. The chief executive officer of Securus Technologies believes that delivering quality services and customer satisfaction should always override the need for players in the industry to make huge profits. I think he is right. When clients are satisfied, the players will enjoy good business.
The decision to release the information in small batches over the next six months is also an attempt by Securus Technologies to shame GTL and force them to focus on ethical business practices. I agree with this decision, as the prolonged discussion of the wrongdoings will help GTL and other companies to avoid similar acts in the future. This information was originally reported on Securus Technologies’s website.
About Securus Technologies
Securus engages in the designing and manufacture of prison technology. The Dallas-based Corporation was founded in 1986. With more than 1,000 employees, Securus has regional offices in Atlanta, Georgia as well as Carrollton and Allen in Texas. Over the years, the firm has undertaken and completed various projects. Currently, it has entered into contracts with approximately 2,600 correctional facilities within the United States. In July 2016, Securus announced that had made $600 million worth of investments in acquisitions, patents and technologies in 3 years. This information was originally published on Wikipedia.
Securus Video Visitation – Kids from Securus Technologies on Vimeo.